Return & Refund Policy

Order Cancellation
Orders can be canceled within 24 hours of placement. After this window, cancellation requests may not be accepted if your order has already been shipped. To request a cancellation, please email us at support@smileybeauty.in.
Eligibility for Returns & Refunds
Refunds are issued only for products that are delivered defective or damaged. If you receive a defective or damaged item, please contact us within 7 days of delivery.
- Conditions for Refund: The product must be returned within 7 days of delivery, unused, in its original packaging, and including all original tags and proof of purchase.
- Non-Returnable Items: For hygienic reasons, certain beauty and skincare products are non-returnable unless defective or damaged upon arrival. Please review individual product pages for specific return eligibility.
Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5-7 business days.
- Shipping charges are non-refundable unless the return is due to our error (defective, damaged or incorrect item sent).
- Refund processing times may vary depending on your bank or card provider.
Contact Us
For all return, cancellation, or refund inquiries, reach out to us:
Email: support@smileybeauty.in
Phone: +91 88612 21497

Last Updated: August 2025

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They Say About Our Product

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Customer

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